FAQ

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  • How long will it take to get a reply after we send you an inquiry?

    We will reply to you within 1 hour after receiving the inquiry on weekdays.
  • Are you a direct manufacturer or a trading company?

    We have a processing plant, and we also have our international trade department. We produce and sell our products.
  • What products can you provide?

    We mainly produce Buckyballs, magnetic blocks, color windows, and magnetic rods.
  • What are the main application areas of your products?

    Our products cover children's magnetic toys.
  • Can you make customized products?

    Yes, we can transform the original products according to customer needs.
  • What is your company's production capacity?

    We have 12 new product production lines, which can produce millions of blocks per day.
  • How many employees do you have in your company, and how many of them are technical personnel?

    The company currently has more than 120 employees, including 50 professional and technical personnel.
  • How does your company ensure product quality?

    We will establish a corresponding quality management system to strengthen supplier management and optimize the design process. Improve the automation and intelligence level of the production process. Implement full-staff quality management and strengthen quality control.
  • What is the payment method?

    When quoting, we will confirm the transaction method with you, FOB, CIF, CNF, or other methods. In mass production, we usually pay a 30% advance payment first and then pay the balance upon seeing the bill of lading. Most of our payment methods are T/T, of course, L/C is also acceptable.
  • How are the goods delivered to customers?

    Usually, we ship by logistics, Huolala, or express delivery.